Disclaimer

The European Service Pass website is operated by European Retail Services bvba, 9 Avenue des Nerviens/Nerviërslaan, 1040 Brussels, Belgium (‘European Retail Services’).

By visiting or using this site, the user hereby agrees to, and accepts the Terms of Use, and Privacy Policy, as well as all other policies and guidelines incorporated in this Agreement.

Although European Retail Services are endeavouring to ensure that the information on this site is the most current and accurate available which is posted in good faith, European Retail Services cannot and do not warrant that all entries on this site are up-to-date, error-free, or complete

While European Retail Services may periodically add to, modify, or delete any of the information on this site, European Retail Services does not make any commitment or assume any obligation or duty to do so, and it should be assumed that the information is current and up-to-date only as of the date on which it is posted to this site. Neither European Retail Services, nor any of its external consultants or providers for this website will be liable for any direct, incidental, consequential, or punitive damages arising out of access to or use of this site.

European Retail Services does not accept any liability for any error or omission on this website.

European Retail Services accepts no responsibility for the content of any third party websites which are accessible from links on the European Service Pass website, and does not endorse or make any representations regarding the businesses operating these third party websites. This includes links to the sites of Special National Offices (SNOs) co-operating with European Retail Services.

Availability

The website "European Service Pass" of European Retail Services can be accessed and utilised for an average of 98% of the time, measured over the course of each four-week period on a 24 hours a day, seven days a week basis.

Force majeure

European Retail Services will not be liable or deemed to be in default for any delay or failure in performance or interruption of the delivery of our online content, documentation, downloadable files, etc., resulting directly or indirectly from any cause or circumstance beyond its or their reasonable control, including but not limited to failure of electronic or mechanical equipment or communication lines, telephone or other interconnect problems, computer viruses, unauthorised access, theft, operator errors, severe weather, earthquakes or natural disasters, strikes or other labour problems, wars, or governmental restrictions.